Valvoline - Antioch, CA

posted about 2 months ago

Full-time - Entry Level
Antioch, CA
Repair and Maintenance

About the position

The Assistant Service Center Manager at Henley Enterprises is a dynamic role focused on leading a team in a fast-paced automotive service environment. This position is designed for individuals looking to advance their careers in management while providing exceptional customer service and ensuring operational efficiency within the service center. The role emphasizes team development, customer satisfaction, and adherence to safety protocols, making it a critical position for the success of the service center.

Responsibilities

  • Provide exceptional customer service and address any concerns or questions.
  • Perform oil changes, filter replacements, and lubrication services for vehicles.
  • Inspect vehicles for any potential issues or areas that require attention.
  • Conduct basic maintenance tasks such as tire rotations and fluid level checks.
  • Keep track of inventory and ensure all supplies are readily available.
  • Maintain a clean and organized work environment.
  • Follow safety protocols and guidelines to ensure a safe working environment.

Requirements

  • One year experience as a supervisor/third key/shift leader or assistant manager and at least six months of automotive experience, or two years as a supervisor/third key/shift leader or assistant manager in a customer-facing retail establishment.
  • Attention to detail and ability to follow instructions.
  • Excellent problem-solving skills.
  • Strong customer service and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Must have reliable transportation.

Nice-to-haves

  • Experience in shift management.
  • Automotive service certifications.

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • On-the-job training
  • Tuition reimbursement
  • Vision insurance
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