Assistant Service Center Manager - S Cedar St

$41,080 - $41,080/Yr

Valvoline - Lansing, MI

Full-time - Entry Level

Lansing, MI

Repair and Maintenance

About the position

As an Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change, you will play a crucial role in supporting the Service Center Manager in daily operations and team leadership. Your primary responsibilities will include supervising staff, ensuring high-quality service delivery, and maintaining a safe and organized work environment. This position emphasizes teamwork, customer service, and the development of a high-performance team to enhance the service experience for guests.

Responsibilities

• Perform oil changes and additional car maintenance services.
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center.
• Deliver a positive first impression to each guest with a warm and friendly greeting.
• Build trust and win repeat, loyal customers.
• Support the SCM with inventory, labor management, and financial performance of the service center.
• Mentor, lead, and train the team to optimize their development.
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment.
• Become familiar with Environmental, Health & Safety compliance and other policies and procedures.

Requirements

• Six months of supervisory experience required, preferably in a retail environment.
• Knowledge of cash handling, facility, and safety control policies and practices.
• Ability to occasionally lift up to 50 pounds.
• Be able to stand for extended periods of time and climb stairs.
• Comfortable working in a non-climate-controlled environment.
• Have full mobility and can twist, stoop, and bend.
• High school diploma or equivalent.
• English fluency in reading, writing, and speaking.

Benefits

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• On-the-job training
• Paid holidays