Assistant Service Manager - 2000 West Creek

$45,760 - $49,920/Yr

Capital Square Living - Richmond, VA

Full-time - Entry Level

Richmond, VA

About the position

The Assistant Service Manager at Capital Square Living is responsible for overseeing and performing technical and mechanical work to ensure that the community's buildings, grounds, amenities, and common areas meet high standards for cleanliness, safety, and functionality. This role involves assisting the Service Manager in delegating work orders, conducting inspections, and maintaining the property to enhance resident satisfaction and uphold the company's reputation.

Responsibilities

• Assist Service Manager in delegating work orders generated from resident requests for service.
• Complete assigned work orders and preventative maintenance on the property.
• Oversee and complete the make-ready process for vacant apartment homes.
• Maintain the grounds, common areas, and amenities by picking up trash and debris.
• Pressure-wash walkways and pool areas, and perform general cleaning and painting as needed.
• Develop standards for cleanliness and overall appearance of the community's grounds and amenities.
• Conduct routine and periodic property inspections to identify safety and risk management concerns.
• Inspect work performed by service team members and contractors to ensure quality standards are met.
• Maintain adequate inventory of spare parts and maintenance materials.
• Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Demonstrate customer service skills by treating residents with respect and responding to complaints efficiently.

Requirements

• High School diploma or GED.
• Knowledge and skill in the safe use and maintenance of hand tools and power tools.
• Proficiency in customer service and interpersonal communication skills.
• Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs.
• Ability to operate basic office machines such as copiers and multi-line telephone systems.
• Mathematical skills necessary for completing various financial and administrative documents.

Benefits

• Competitive compensation package
• Employee-centric benefits