Assistant Spa Manager | Sales / Operations Manager

$45,000 - $52,000/Yr

Elements Massage

Full-time - Mid Level

Personal and Laundry Services

About the position

The Assistant Studio Manager at Elements Massage® is responsible for overseeing daily sales and operations in a busy Massage Therapy and Skincare studio. This role focuses on team management, ensuring a positive client experience, and driving business results through effective leadership and operational efficiency.

Responsibilities

• Oversee daily sales and operations of the studio.
• Manage team development and ensure a positive client experience.
• Implement structure, policies, and procedures for smooth operations.
• Develop creative strategies to drive sales and reduce expenses.
• Train and motivate staff to achieve performance goals.
• Communicate effectively with clients and team members.

Requirements

• 3+ years of experience in team management with a focus on sales and client experience.
• Proven track record of developing strategies to drive business results.
• Excellent leadership skills with the ability to organize and lead a team.
• Strong problem-solving skills and ability to set expectations and delegate tasks.
• Professional verbal and written communication skills.
• Strong interpersonal skills and confidence in communication.
• Excellent organizational and project management skills.

Nice-to-haves

• Experience with MindBody Software and Spa Management.

Benefits

• Pay range of $45,000 - $52,000 annually
• $6,000 annual performance bonus opportunity
• Generous Medical, Dental, and Vision Insurance support
• 60 hours Paid Time Off (PTO) accrual
• Free massage therapy and facial services
• Promotion opportunity within 12 months