Yeti Agency - Scottsdale, AZ

posted 4 days ago

Full-time - Mid Level
Scottsdale, AZ
Food Services and Drinking Places

About the position

The Assistant Store Experience Leader at YETI in Scottsdale, Arizona, is responsible for leading a team to deliver exceptional customer experiences and drive store sales. This role involves managing store operations, supporting the Store Manager in setting sales strategies, and fostering a community hub for outdoor enthusiasts. The ideal candidate will inspire their team, promote the YETI brand, and ensure a high level of customer satisfaction while achieving business goals.

Responsibilities

  • Drives store sales and profitability by leading effective operations and prioritizing the customer experience.
  • Supports Store Manager with setting sales strategy and daily goals, delivering team communication, and executing community events.
  • Executes product floor sets and merchandising direction aligned with brand strategy.
  • Holistically owns division of responsibility including inventory and product processing, visual merchandising, and community events.
  • Provides exceptional customer experience and demonstrates ability to identify customer use case and convert YETI product knowledge to a sale.
  • Leads by example in providing an exceptional customer experience.
  • Communicates clearly and concisely with a variety of stakeholders and customers.
  • Understands how to engage teams and support in developing critical skillsets to accelerate team sales performance.
  • Inspires and motivates team to perform at an exceptional level and supports building strong team morale in the face of change and unexpected challenges.
  • Promotes an inclusive and diverse store environment that encourages building trust and teamwork.

Requirements

  • Bachelor's or associate degree and/or equivalent preferred.
  • At least 3 years of retail management experience in a fast-paced, specialty retail environment.
  • Experience in implementing new technology and processes to increase profitability.
  • Passion for outdoor pursuits.
  • Available to work a flexible schedule including weekends, evenings, and holidays.
  • Ability to bend, lift, open, and move product up to 50 pounds as needed; ability to stand for entire work shift.
  • Must be at least 18 years of age.
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