Assistant Store Leader

Kroger - Lanett, AL

Full-time - Entry Level

Lanett, AL

1,001-5,000 employees

Food and Beverage Retailers

About the position

The Assistant Store Leader is responsible for overseeing the operations of all departments within the store, sharing responsibility for store performance in various operational areas, including human resources. This role involves scheduling, security, maintenance, safety, sanitation, ordering, and administration, while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The Assistant Store Leader supports the Store Manager in achieving a favorable customer shopping experience and driving sales and profitability.

Responsibilities

• Learn the operations of all departments and the duties of store management.
• Share responsibility for store performance in all areas of operation and human resources.
• Perform scheduling, security, maintenance, safety, sanitation, ordering, and administration duties.
• Assist the store manager and associates in achieving a favorable customer shopping experience.
• Develop associate interest in customer service to enhance Kroger's reputation.
• Lead teams in planning, implementing, and executing merchandising and operating initiatives.
• Develop action plans and communications to associates based on Associate Insight survey results.
• Identify store opportunities and create action plans for implementation.
• Model and demand the highest level of customer service and resolve issues.
• Manage total store operations in the store manager's absence.
• Achieve and exceed sales, wage budgets, and profit budgets.
• Drive sales by collaborating with department managers to maximize sales and profits.
• Assist in regular financial performance discussions with associates regarding budgets.
• Analyze and respond to the competitive landscape within the district.
• Demonstrate inclusive leadership and expect inclusive behavior from associates.
• Promote strong relationships with local community organizations.
• Communicate necessary information to associates for effective duty execution.
• Serve as a liaison to store/district managers on merchandising and operational plans.
• Assist in staffing, reducing turnover, and increasing retention.
• Provide timely performance feedback to department heads and associates.
• Ensure compliance with federal, state, and local laws and enterprise policies.
• Supervise and coach direct reports, completing performance reviews.

Requirements

• High school diploma or GED required.
• 1 year of experience as a department manager, service manager, or equivalent experience required.
• Retail management experience and knowledge of all aspects of store operations preferred.
• Staff supervisory experience required.

Nice-to-haves

• Experience in customer service relations.
• Knowledge of financial performance metrics and budgeting.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid holidays and vacation time.
• Employee discount programs.