Assistant Store Leader

City Market - Buena Vista, CO

Part-time - Entry Level

Buena Vista, CO

11-50 employees

Food and Beverage Retailers

About the position

The position involves learning the operations of all departments and the duties of store management, sharing responsibility for store performance across various operational areas, including human resources. The role emphasizes the company's core values and aims to enhance customer service and store performance through effective management and leadership.

Responsibilities

• Learn the operations of all departments and the duties of store management.
• Share responsibility for store performance in all areas of operation and human resources.
• Perform scheduling, security, maintenance, safety, sanitation, ordering, administration, and human resource-related duties.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Assist the store manager and associates in achieving a favorable customer shopping experience.
• Develop associate interest in customer service to enhance Kroger's reputation.
• Lead teams in planning, implementing, and executing merchandising and operating initiatives.
• Develop action plans and communications to associates based on Associate Insight survey results.
• Identify store opportunities and create action plans for implementation with department heads and associates.
• Model and demand the highest level of customer service and resolve associate/customer issues.
• Manage total store operations in the store manager's absence.
• Achieve and exceed sales, wage budgets, profit budgets, and other targeted goals.
• Drive sales by collaborating with department managers to maximize sales and profits.
• Assist in regular store-level financial performance discussions with associates regarding budgets and goals.
• Analyze and respond to the competitive landscape within the district/division.
• Demonstrate inclusionary leadership and expect inclusive behavior from associates.
• Utilize coordinators and field staff to ensure sales and profit goals are met.
• Promote strong relationships with local community organizations.
• Assist in building relationships with union representatives if applicable.
• Communicate necessary information to associates for effective duty execution.
• Serve as a liaison to store/district managers on merchandising and operational effectiveness.
• Assist in staffing, reducing turnover, and increasing retention.
• Provide timely performance feedback to department heads and associates.
• Assist with labor management and supply costs to meet targets.
• Ensure compliance with federal, state, and local laws and enterprise policies.
• Supervise and coach direct reports, completing performance reviews.

Requirements

• Minimum high school diploma or GED.
• 1 year of experience as a department manager, service manager, or equivalent experience.
• Approval from store manager, district manager, or direct manager.
• Desired retail management experience and knowledge of all aspects of store operations.
• Staff supervisory experience.

Nice-to-haves

• Experience in retail management.
• Knowledge of customer service best practices.

Benefits

• Opportunities for career growth and development.
• Flexible scheduling options.
• Employee discounts on products and services.