Assistant Store Leader

Kroger - Buena Vista, CO

Full-time - Entry Level

Buena Vista, CO

11-50 employees

Food and Beverage Retailers

About the position

The Assistant Store Leader plays a crucial role in supporting the store manager and ensuring the smooth operation of all departments within the store. This position involves sharing responsibility for store performance, managing human resources, and maintaining high standards of customer service. The Assistant Store Leader is expected to demonstrate the company's core values and contribute to a positive shopping experience for customers.

Responsibilities

• Assist store manager & associates in achieving a favorable customer shopping experience.
• Develop associate interest in customer service/relations to enhance Kroger's reputation.
• Lead teams in planning, implementing & executing merchandising/operating initiatives.
• Develop action plans/communications based on Associate Insight survey results.
• Identify store opportunities and create action plans for timely solutions.
• Role model and demand the highest level of customer service.
• Manage total store operations in the store manager's absence.
• Achieve/exceed sales, wage budgets & profit budgets, and other targeted goals.
• Drive sales by collaborating with department managers to maximize sales & profits.
• Assist in regular store-level financial performance discussions with associates.
• Analyze and respond to the competitive landscape within the district/division.
• Demonstrate inclusionary leadership and expect inclusive behavior from associates.
• Utilize coordinators/field staff to achieve sales/profit goals and implement merchandising plans.
• Promote strong relationships with local community organizations.
• Build productive relationships with union representatives if applicable.
• Communicate necessary information to associates for effective duty execution.
• Serve as a liaison to store/district managers on merchandising/operational plans.
• Assist in staffing, reducing turnover & increasing retention.
• Provide timely performance feedback to department heads & associates.
• Manage labor and supply costs to meet customer service/financial targets.
• Ensure compliance with federal, state, & local laws/enterprise policies.
• Supervise and coach direct reports, completing performance reviews.

Requirements

• Minimum High school diploma/GED.
• 1 year of experience as a department manager, service manager, or equivalent experience.
• Approval from store manager/district manager or direct manager.
• Desired retail management experience & knowledge of all aspects of store operations.
• Staff supervisory experience.

Nice-to-haves

• Experience in a fast-paced retail environment.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Employee discounts on store products.