Assistant Store Manager - 2204

$27,040 - $35,360/Yr

Cash America Pawn L.P - Houston, TX

Full-time - Entry Level

Houston, TX

Credit Intermediation and Related Activities

About the position

The Assistant Store Manager at Cash America Pawn is responsible for overseeing the daily operations of the store, ensuring a customer-centric environment, and supporting the Store Manager in leading and developing store employees. This role includes managing financial goals, customer relations, and asset protection while promoting a positive and productive workplace. The position offers a competitive hourly wage with commission opportunities based on performance.

Responsibilities

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet FirstCash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, ensuring all procedures are followed for asset protection.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, and store presentation.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure understanding of the store's mission and profit objectives.
• Remain up-to-date on product knowledge.

Requirements

• Minimum of six months of management or 3rd key experience.
• High school diploma or GED.
• Ability to work with firearms and become firearms certified.
• Demonstrated ability to effectively supervise others.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate Point-of-Sale (POS) systems and common office machines.
• Cash handling experience is required.
• Detail-oriented with strong organizational skills.
• Analytical skills.

Nice-to-haves

• Bilingual applicants are encouraged to apply.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Vision insurance
• Employee discount
• Pet insurance