Assistant Store Manager 4/5 Padonia

$42,078 - $42,078/Yr

Goodwill - Lutherville-Timonium, MD

Full-time - Mid Level

Lutherville-Timonium, MD

Social Assistance

About the position

The Assistant Store Manager plays a vital role in supporting the Store Manager in overseeing store operations, driving sales, and ensuring exceptional customer service. This position is crucial for maintaining the store's success and upholding the mission of Goodwill. The Assistant Store Manager is responsible for managing the store in the absence of the Store Manager and leading a team to achieve operational goals.

Responsibilities

• Directly supports the Store Manager in all store operations and employee supervision.
• Acts as lead greeter to customers and donors and sets the standard for excellent customer service.
• Assists in training, supervising, disciplining and scheduling staff and volunteers.
• Assists in achieving budgeted sales goals while controlling expenses.
• Achieves production goals.
• Effectively investigates all accidents and injuries.
• Maintains a clean and safe environment.
• Reports known or suspected security or theft problems.
• Assists customers with selections and purchases; processes donated goods in preparation for stocking the sales floor.
• Ensures customers are treated in a fair, courteous and efficient manner.
• Assists in ensuring merchandise colorization and categorization of store inventory and maintaining adequate store inventory.
• Processes donated goods in preparation for stocking the sales floor.
• Maintains a professional and courteous attitude at all times.
• Promotes the mission and values of Goodwill and the Retail division.
• Completes other duties as assigned.

Requirements

• High School diploma or equivalent required.
• 2 years prior supervisory experience in a retail or related environment required.
• Must possess a current valid driver's license and be fully insured according to Maryland law.
• Must have access to a personal vehicle.

Nice-to-haves

• Strong supervisory and customer service skills.
• Strong marketing and merchandising ability with knowledge of clothing and fashion trends.
• Commitment to team building and improvement processes.
• Self-starter attitude with flexibility to learn new job responsibilities.

Benefits

• Store discount
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Employee assistance program
• Vision insurance
• 403(b)
• Gym membership
• Credit union membership