Barnes & Noble Education - Bryan, TX
posted 18 days ago
Full-time - Entry Level
Bryan, TX
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
The Assistant Store Manager at Barnes & Noble College will support the daily operations of the bookstore, ensuring outstanding customer service and effective team management. This role involves supervising employees, handling cash transactions, and assisting with purchasing and scheduling, all while striving to meet sales goals and enhance customer loyalty.
Responsibilities
- Support all store operations and departments in partnership with the Store Manager or General Manager.
- Supervise employees and direct work activities to ensure delivery of services and customer satisfaction.
- Maintain a presence on the sales floor to greet customers and assist with purchases.
- Manage customer and employee issues in a timely and respectful manner.
- Assist with hiring and training new employees for various departments.
- Maintain an appealing sales floor by organizing and cleaning product displays.
- Process sales transactions involving cash, credit, or financial aid payments.
Requirements
- 3+ years' experience in a retail setting.
- 1+ year supervisory experience preferred or a graduate of the Best Seller Program.
- High school diploma/GED preferred.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Familiarity with financial and customer service principles.
- Basic reading, writing, and accounting skills required.
- Excellent customer service and communication skills needed.
- Strong interpersonal, communication, and problem-solving skills.
Benefits
- Daily Pay earned wage access is available to all store employees.
- Employee Discount
- Paid sick time (accrued based on time worked)
- Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
- Commuter Benefits
