Chico's FAS - Winchester, VA
posted about 2 months ago
The Assistant Store Manager at Chico's plays a crucial role in supporting the Store Manager to foster a customer and product-focused sales culture. This position is centered around ensuring that the store operations align with the company's values and guiding principles. The Assistant Store Manager is responsible for managing various aspects of sales operations, asset protection, and human resources functions, all aimed at delivering an exceptional customer experience while maximizing profitability. The ideal candidate will thrive in a dynamic environment, where they can contribute to a team that is passionate about fashion and customer service. In this role, the Assistant Store Manager will analyze sales reports and key performance indicators (KPIs) to identify business needs and execute in-store business and sales strategies in partnership with the Store Manager. They will establish and communicate clear expectations for the store team, holding themselves and others accountable for achieving brand standards and performance metrics. The Assistant Store Manager will also oversee operational activities such as scheduling, inventory management, and financial transactions, ensuring compliance with company policies and procedures. The position requires a strong focus on building a high-performance culture within the store. The Assistant Store Manager will motivate and inspire the team, promoting an inclusive and collaborative approach to problem-solving. They will also be responsible for training and coaching the sales team, ensuring they are knowledgeable about products and equipped to provide the best customer service possible. By modeling the Most Amazing Personal Service (MAPS) principles, the Assistant Store Manager will help create a cohesive omni-channel experience for customers, ensuring their needs are met promptly and effectively. Additionally, the Assistant Store Manager will assist in recruiting, hiring, and developing a high-performing team, while also addressing any human resources issues that may arise. This role is essential in driving employee engagement and recognizing outstanding performance within the team. Overall, the Assistant Store Manager is a vital part of the store leadership team, contributing to a positive work environment and a successful retail operation.