Assistant Store Manager - Chicos

$40,560 - $50,960/Yr

Chico's FAS - Ocean City, MD

Full-time - Entry Level

Ocean City, MD

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Store Manager at Chico's is responsible for supporting the Store Manager in fostering a customer-focused sales culture. This role involves managing sales operations, asset protection, and human resources functions to ensure an exceptional customer experience and maximize profitability. The Assistant Store Manager plays a key role in training and developing the store team, analyzing sales data, and maintaining operational standards to drive performance and achieve business goals.

Responsibilities

• Analyze sales reports and KPIs to determine business needs and execute sales strategies in partnership with the Store Manager.
• Establish and communicate clear expectations for the store team, holding them accountable for performance and behavior standards.
• Control payroll and supply budgets effectively.
• Oversee operational activities such as scheduling, inventory audits, and cash handling.
• Ensure compliance with laws and loss prevention policies, conducting training for associates.
• Administer operational processes including inventory management and merchandise flow.
• Maintain visual presentation and organization of the store to reflect the brand.
• Motivate the sales team to meet sales and productivity goals through training and coaching.
• Model and promote customer service principles, ensuring a cohesive omni-channel experience.
• Assist in recruiting, hiring, and developing a high-performing team, while resolving HR issues promptly.

Requirements

• High School diploma or equivalent.
• 2+ years of retail management experience preferred.
• Must be 18 years of age or older.
• Excellent communication, verbal, and written skills.
• Ability to learn or adapt to company-provided technology.
• Proven customer service skills with a strong sales and leadership track record.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Strong leadership qualities, training, and team-building skills.
• Knowledge of administrative aspects of store operations.
• Ability to communicate effectively with customers and staff.

Benefits

• Health care plans
• Dental plans
• Vision plans
• 401(k) plan
• Paid time off
• Paid holidays
• Overtime pay consistent with federal/state law
• Life insurance
• Short and long term disability insurance
• Employee assistance program
• Employee discount program