Assistant Store Manager, Full Time - Somerset

$43,680 - $49,920/Yr

Travis Mathew - Troy, MI

Full-time - Entry Level

Troy, MI

Merchant Wholesalers, Nondurable Goods

About the position

The Assistant Store Manager is responsible for supporting the day-to-day retail operations of the store, focusing on sales, service, team leadership, and operational excellence. This role involves connecting with clients, driving sales, managing inventory, and fostering a productive work environment.

Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop/retain a following of repeat clients to drive sales.
• Assist in developing and implementing strategies to drive sales and key performance indicators.
• Assist in recruiting and training a team of support managers and client experience-focused associates.
• Train and coach team to meet and/or adhere to client service standards and company policies and procedures.
• Create and manage in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Manage inventory control procedures including product receipt, transfers, and returns.
• Manage and maintain store cleanliness and organization, including front of house and stock space.
• Foster a work environment focused on teamwork and productivity.

Requirements

• Bachelor's Degree in Business or related field preferred.
• Minimum 3 years' experience in a client service-related capacity.
• Minimum 2 years' experience in retail store management.
• Proficient in Microsoft Applications.
• Proficient in point-of-sale (POS) systems.
• Proficient in back-office operations management.
• Proficient in visual merchandising.
• Ability to recruit, train, manage and develop a team.
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
• Ability to make decisions independently, or escalate when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.
• Strong written and verbal communication skills.

Nice-to-haves

• Customer service experience (1 year preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance