Assistant Store Manager/Mcallen

About the position

The Assistant Store Manager at La Lomita, Inc - El Tigre / Tex Best is responsible for overseeing daily store operations, ensuring compliance with company policies, and providing excellent customer service. This role involves supervising staff, managing cash handling procedures, and maintaining store cleanliness while supporting the Store Manager in various tasks.

Responsibilities

• Provide professional and friendly assistance to customers, vendors, and other Associates.
• Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer.
• Operate cash register to ring sales.
• Ensure and assist with all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers.
• Follow and enforce all Company Policies and Established Procedures in the store's operation and comply with State and Federal laws on Alcohol, Tobacco, and lottery sales.
• Ensure associates are following all Company Policies and Established Procedures and State and Federal laws and coach when needed.
• Participate in stocking of items and marketing promotion efforts.
• Supervise and give instructions in the absence of the Store Manager or Assistant Manager.
• Check in merchandise deliveries from vendors.
• Put out the lottery book.
• Resolve customer concerns, complaints, or requests in a timely manner. Report all customer feedback and action taken to the Store Manager.

Requirements

• Minimum three (3) years' experience in a Convenience Store and/or food service environments.
• Experience with professional cash handling procedures.
• Basic computer knowledge.
• Possess a Texas Alcohol Beverage Commission card to sell alcohol.
• A current valid driver's license with a clean abstract is required.

Nice-to-haves

• Comfortable in a fast-moving, demanding environment.
• Positive, can-do attitude and true ownership mentality.
• High energy and strong work ethic. Self-motivated to achieve excellence.
• Excellent customer service and interpersonal skills.
• Possess effective leadership, coaching and management behaviors.
• Ability to teach, demonstrate, communicate, and promote a guest-focused attitude and approach.

Benefits

• Flexible Work Schedules
• Exceptional Training
• Competitive Pay
• Great Health Benefits
• Career Advancement and Development Opportunities
• Referral Program
• 401K With a Competitive Company Match