Assistant Store Manager- New Canaan

About the position

The Assistant Store Manager at Bluemercury is responsible for leading a team in a luxury retail environment, focusing on exceptional customer service and maximizing sales. This role involves managing store operations, inventory, and staff training while ensuring compliance with company policies. The position is ideal for individuals passionate about cosmetics and retail management, aiming to provide a high standard of service and achieve sales goals.

Responsibilities

• Ensure each client receives outstanding service by providing a friendly environment, deep product knowledge, and honest advice.
• Develop and implement plans to meet/exceed sales goals.
• Ensure compliance with all policies and procedures.
• Manage inventory, expenses, and payroll.
• Present a well-stocked, clean, and beautifully presented sales floor and spa.
• Create and run special in-store events.
• Continually evaluate and manage performance challenges.
• Actively recruit and provide ongoing training to your staff.

Requirements

• 1+ years of leadership in Retail Management.
• Experience with selling multiple high-end cosmetics and skincare lines preferred.
• Must be a hands-on leader with an entrepreneurial spirit, high energy, and attention to detail.
• Demonstrated results in previous leadership roles.
• A proven ability to train and lead others.
• Outstanding communication skills, both verbal and listening.
• Ability to adapt in a dynamic, high growth environment.
• Commitment to providing expert customer service, quality operations, and an unparalleled level of professionalism.
• Strong organizational skills and conflict resolution skills.
• Willingness to work a flexible schedule and must be available to work Saturdays.

Nice-to-haves

• Retail sales experience of 3 years (Preferred).

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Paid time off
• Parental leave
• Employee discount
• Debt-Free Education benefit
• Monthly SPIFF
• Monthly BONUS potential
• Monthly COMMISSION opportunities