Assistant Store Manager - Operations

$65,000 - $65,000/Yr

Value City Furniture - Grand Rapids, MI

Full-time - Mid Level

Grand Rapids, MI

101-250 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Assistant Store Manager at Value City Furniture plays a crucial role in the operational success of the store, focusing on people development, expense management, and driving operational excellence. This position is integral to maintaining a high-performing team and ensuring customer satisfaction, while also supporting the Store Manager in various store functions.

Responsibilities

• Assist in hiring, training, and retaining high-quality team members.
• Support the Store Manager in developing internal talent and attracting external talent.
• Manage all store functions, including lifting and moving furniture as needed.
• Coach team members on behaviors that support a world-class selling organization.
• Manage office and warehouse payroll within budgeted guidelines.
• Eliminate non-productive deliveries by utilizing best practices.
• Provide feedback and innovative ideas to the Store Manager for operational improvements.
• Ensure proper execution of best practices related to the delivery process.
• Maintain appropriate staffing levels in customer service and warehouse positions.
• Partner with the human resources team to ensure compliance with training, development, and legal requirements.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of leadership experience.
• Proven experience in strategic and organizational development.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Proficient in business-related technology systems.
• Track record of servant leadership and team-oriented mindset.
• Proactive problem-solving skills.
• Ability to communicate complex ideas simply and effectively.
• Demonstrated ability to coach and develop others.

Nice-to-haves

• Experience in sales management and logistics.
• Strong leadership skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Paid time off
• Parental leave
• Employee discount