Assistant Store Manager - Operations

$47,840 - $47,840/Yr

Crate & Barrel - Lawrence Township, NJ

Full-time - Mid Level

Lawrence Township, NJ

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Assistant Store Manager plays a crucial role in supporting the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. This position requires strong leadership skills and a passion for retail, as well as the ability to manage a team effectively. The Assistant Store Manager will also be responsible for training and developing staff, managing inventory, and maintaining store standards.

Responsibilities

• Assist in managing daily store operations to ensure a smooth workflow.
• Provide excellent customer service and address any customer inquiries or issues.
• Oversee cash register operations, including cash handling and transaction accuracy.
• Support wireless sales initiatives by promoting products and services to customers.
• Participate in recruiting, training, and developing team members to enhance their skills.
• Manage shifts effectively, ensuring adequate staffing levels and coverage.
• Conduct inventory management tasks, including stock replenishment and organization.
• Collaborate with the Store Manager on sales strategies and promotional activities.
• Maintain store presentation standards to create an inviting shopping environment.

Requirements

• Previous experience in retail management or a related field is preferred.
• Strong math skills for cash register operations and inventory management.
• Proven ability to manage a team effectively while fostering a positive work environment.
• Experience in training development to enhance team performance.
• Knowledge of wireless sales techniques is a plus.
• Excellent communication skills to interact with customers and staff effectively.
• Ability to handle multiple tasks simultaneously while maintaining attention to detail.
• A proactive approach to problem-solving and decision-making within the store.

Nice-to-haves

• Experience in operations management (1 year preferred).
• Retail management experience (2 years preferred).

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount