Sephoraposted 6 months ago
$62,400 - $71,250/Yr
Full-time • Entry Level
New York, NY
10,001+ employees
Health and Personal Care Retailers

About the position

The Assistant Store Manager at Sephora is responsible for supporting the Store Manager in overseeing store operations, ensuring high levels of client service, and driving sales. This role involves leading a team of associates, fostering a positive work environment, and implementing strategies to enhance store performance and client satisfaction.

Responsibilities

  • Assist the Store Manager in overseeing daily store operations and ensuring a smooth client experience.
  • Help develop and implement strategies to drive store sales and increase profitability.
  • Assist in coordinating and overseeing sales, profitability, performance, service, and operations.
  • Lead, coach, and motivate a team of associates to meet or exceed sales targets.
  • Conduct performance appraisals and manage employee development.
  • Ensure high levels of client satisfaction through excellent service and handle client complaints.
  • Support client loyalty programs and services to ensure client loyalty and engagement.
  • Maintain outstanding store condition and visual merchandising standards.
  • Ensure compliance with company policies and procedures for a safe work environment.
  • Assist in managing inventory levels to ensure product availability.

Requirements

  • Proven successful experience as a retail assistant manager.
  • 3-5 years of experience managing a high volume, complex retail or hospitality setting.
  • Strong leadership skills and business acumen.
  • Client management skills.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to attract, identify, and inspire employees.
  • Flexible availability to work a retail schedule.
  • Ability to lift and carry up to 50 pounds and stand/walk the sales floor for entire shift.

Benefits

  • Comprehensive health, dental, and vision plans
  • 401(k) plan
  • Various paid time off programs
  • Employee discount/perks
  • Life insurance
  • Disability insurance
  • Flexible spending accounts
  • Employee referral bonus program
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