Crocs - Williamsburg, VA

posted 4 days ago

Full-time - Entry Level
Williamsburg, VA
Leather and Allied Product Manufacturing

About the position

As an Assistant Store Manager at HEYDUDE, you will play a crucial role in delivering exceptional customer service and driving sales performance. This position involves overseeing daily operations, managing store procedures, and leading a team to achieve sales targets while fostering a positive work environment. You will also have opportunities for professional growth and development within the retail sector.

Responsibilities

  • Deliver outstanding service to consumers using the V.I.B.E.S. service model.
  • Establish and nurture relationships with consumers, team members, and the community.
  • Lead the store team in meeting and exceeding performance metrics, including sales and consumer service.
  • Coordinate, delegate, prioritize, and meet store deadlines and follow up on daily activities.
  • Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas, and concerns.
  • Learn and assist in various departments within the store, including consumer service and product knowledge.
  • Support team members in the daily execution of retail operations, including POS system management and stock replenishment.
  • Adhere to HEYDUDE Asset Protection policies and procedures.

Requirements

  • Must be 18 years or older.
  • 2 - 3 years of total retail experience, preferably in store leadership roles.
  • Proven leadership skills with a drive to challenge and empower team results.
  • Strong communication skills (written and verbal).
  • Valid driver's license and clean driving record may be required.
  • Desire to succeed in a high growth, fast-paced retail environment.
  • Flexibility in work schedule, including availability for nights, weekends, and holidays.

Benefits

  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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