Chico's FAS - Oklahoma City, OK
posted about 1 month ago
The Assistant Store Manager at Soma is a pivotal role responsible for fostering a customer-centric and product-focused sales culture within the store. This position emphasizes the importance of aligning with the company's values and guiding principles in all aspects of store operations. The Assistant Store Manager will oversee various functions, including sales operations, asset protection, and human resources, to ensure an exceptional customer experience and maximize profitability. The ideal candidate will be passionate about retail, committed to team development, and dedicated to creating a positive work environment where employees can thrive. In this role, the Assistant Store Manager will analyze sales reports and key performance indicators (KPIs) to identify business needs and implement effective sales strategies. They will establish clear expectations for the store team, holding themselves and others accountable for meeting brand standards and performance goals. The Assistant Store Manager will also manage operational activities such as scheduling, inventory audits, and payroll accuracy, ensuring compliance with company policies and procedures. The Assistant Store Manager will play a crucial role in building a high-performing team by motivating and inspiring staff, promoting an inclusive culture, and providing ongoing coaching and feedback. They will be responsible for attracting, recruiting, and retaining top talent while fostering a collaborative environment that values diversity and individual contributions. Additionally, the Assistant Store Manager will model and promote exceptional customer service standards, ensuring that the team delivers a cohesive omni-channel experience and promptly addresses customer concerns. Overall, this position requires a dynamic leader who can drive sales performance, develop talent, and create a positive shopping experience for customers while maintaining operational excellence.