Assistant Store Manager/Store Manager

$34,320 - $37,440/Yr

B&H Music - Escondido, CA

Part-time - Entry Level

Escondido, CA

About the position

The Assistant Store Manager at B&H Music is responsible for supporting the Store Manager in daily operations, sales, and customer service. This role is ideal for a passionate music enthusiast who possesses strong leadership and problem-solving skills, aiming to enhance the store's overall success while providing an exceptional customer experience.

Responsibilities

• Ensure a welcoming and positive experience for all customers by providing guidance on music products, rentals, and lessons.
• Oversee daily operations, including opening and closing procedures, cash handling, and inventory management.
• Support sales initiatives and promotional campaigns to drive revenue growth.
• Monitor stock levels, place orders, and ensure accurate inventory tracking.
• Assist with scheduling, payroll, and other administrative tasks as needed.
• Address and resolve customer concerns or issues efficiently and professionally.

Requirements

• Prior experience in a retail or customer service environment, preferably in a supervisory role.
• Excellent communication and leadership skills.
• Creative problem solver.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency with point-of-sale (POS) systems and basic computer skills.
• Knowledge of inventory management and sales techniques.
• High school diploma or equivalent; Bachelor's degree is a plus.
• Knowledge or passion for music and musical instruments is a strong plus.

Nice-to-haves

• Bachelor's degree in a related field.
• 1 year of customer service experience.

Benefits

• Employee discount
• Flexible schedule