Assistant Store Manager

About the position

As an Assistant Store Manager at QuickChek, you will play a vital role in maintaining high store standards, ensuring safety, and fostering a positive culture for both team members and customers. Your leadership will be essential in delivering exceptional customer service and supporting the growth and development of your team while upholding the company's values of Integrity, Respect, Citizenship, and Spirit.

Responsibilities

• Provide exceptional customer service and handle customer concerns promptly and efficiently.
• Ensure all fresh food items are in stock and meet quality standards.
• Follow all food safety and dating procedures.
• Motivate, train, support, and recognize team members for positive results.
• Provide continuous personal growth and development opportunities for self and team members.
• Maintain cleanliness of the store, including sweeping, mopping, and emptying trash.
• Attend all mandatory/scheduled store meetings.
• Ensure compliance with safety and uniform policies.
• Stay updated on new policies and procedures.
• Enforce cash handling procedures, loss prevention, and cash control policies.
• Accurately process and maintain all paperwork involved in store operations.
• Work with vendors and check-in according to company policy.
• Assist Store Manager in staffing, training, and reviewing performance of Team Members.
• Manage staffing needs, including scheduling conflicts and callouts.
• Communicate questions, concerns, or issues to leadership in a timely manner.
• Delegate and oversee completion of all work on assigned shift.
• Ensure all equipment is working safely and properly, calling for service when necessary.
• Collaborate with Store Manager and department managers to achieve sales and profitability goals.
• Maintain lot and walkways as needed in inclement weather.
• Attend QuickChek University training classes as assigned.
• Perform other duties/responsibilities as assigned.

Requirements

• A great attitude that contributes positively to the work environment.
• Ability to deliver the highest level of customer service.
• Friendly demeanor with a willingness to smile frequently.
• Ability to motivate, lead, and work with a team.
• Must be a team player and communicate effectively with customers and Team Members.
• Reliable transportation and ability to arrive on time.
• Ability to work in a fast-paced environment.
• Basic computer, analytical, and math skills.
• Self-motivated with strong attention to detail.
• 2+ years of Food Service/Retail management experience.
• Availability to work various shifts, including overnight/3rd shift.
• Completion of required on-the-job training programs within allocated timeframe.
• Personal behaviors must align with QuickChek's values.
• Willingness to travel to Support Center and other stores within assigned district.

Nice-to-haves

• Food Service/Retail management experience preferred.

Benefits

• Pay On-Demand: Quick access to a portion of earned wages after completed shifts.
• Weekly Pay.
• Comprehensive Benefits: Medical, dental, and vision coverage.
• Financial Security: Matching 401(k) plan (up to 6%).
• Growth Opportunities: Degree-work tuition assistance, on-the-job training, and in-person classes at QuickChek University.
• Overtime (limited): Paid for every minute worked.
• Commission Based Bonuses: Based on store performance, paid monthly.