Assistant Store Manager

Extra Space Storage - Jonesboro, GA

Full-time - Entry Level

Jonesboro, GA

1,001-5,000 employees

Warehousing and Storage

About the position

As an Assistant Store Manager at Extra Space Storage, you will play a vital role in our diverse team, contributing to an excellent company culture that prioritizes employee satisfaction and growth. This position offers a unique opportunity to work across multiple stores within the district, ensuring that our customers receive the highest level of service. You will be part of the largest self-storage company in the United States, with over 3,600 stores nationwide, and you will have the chance to grow your career in a supportive environment. The role is structured around a day shift, with the office closing at 6 PM, allowing for a healthy work/life balance. We are looking for reliable individuals who are good communicators and have a passion for helping people. In this position, you will be responsible for providing excellent customer service, meeting sales goals through unit rentals, unit insurance, and moving supplies. You will guide new customers through the rental processes and agreements, ensuring they have a seamless experience. Additionally, maintaining the facilities will be part of your daily tasks, which may include sweeping, mopping, and changing light bulbs. You will work independently on daily tasks while also collaborating with team members to achieve common goals. There may be occasions where you will need to run errands for the facility and travel to other store locations, making a valid driver's license and access to a reliable vehicle essential for this role.

Responsibilities

• Provide excellent customer service.
• Meet sales goals through unit rentals, unit insurance, and moving supplies.
• Guide new customers through rental processes and agreements.
• Maintain facilities - sweeping, mopping, changing light bulbs, etc.
• Work independently on daily tasks as well as cooperate with team members.
• May be required to run errands for the facility and travel to other store locations.

Requirements

• 1+ year of customer-facing employment experience.
• Strong computer skills.
• Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
• High school diploma or GED equivalent.

Nice-to-haves

• Experience in sales, customer service, retail, hospitality, or property management roles.

Benefits

• Work/life balance with 5 days a week schedule and off by 6 PM.
• Outstanding company culture with growth opportunities throughout the U.S.
• Competitive starting pay + monthly bonus opportunity.
• Paid Time Off accrued throughout the year, increasing with years of service.
• Generous 401(k) match with Traditional and/or ROTH choices.
• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
• EXTRA Healthy Wellness Program with rewards towards your medical premium.
• BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.