Assistant Store Manager

Journeys - Arlington, VA

Full-time - Entry Level

Arlington, VA

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Co-Manager position at Journeys is designed to assist the Store Manager and Manager In Training in various operational aspects of the store, including recruiting, hiring, training, and managing store personnel. The role focuses on achieving sales goals, controlling expenses, and ensuring the protection of company assets while fostering a fun and energetic work environment that aligns with the Journeys culture.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training's absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training's absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

Requirements

• Prior retail management experience preferred
• 6-12 months retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Vacation package
• Community service hours