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Family Dollar - Big Stone Gap, VA
posted 2 months ago
About the position
As a Family Dollar Assistant Store Manager, you will play a crucial role in delivering exceptional customer service while assisting the Store Manager in the daily operations of the store. This position involves maintaining store appearance, managing inventories, and ensuring a well-stocked environment for customers. You will also supervise and train store associates, support loss prevention efforts, and handle various administrative tasks under the Store Manager's direction.
Responsibilities
- Greets and assists customers in a positive, approachable manner.
- Answers questions and resolves customer inquiries and concerns.
- Maintains a presence in the store by providing excellent customer service.
- Ensures a clean, well-stocked store for customers.
- Supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.
- Assists in unloading all merchandise from delivery truck and organizes merchandise.
- Transfers merchandise from stockroom to store.
- Assists Store Manager in ordering merchandise and record keeping including payroll, scheduling, and cash register deposits and receipts.
- Supports Store Manager in loss prevention efforts.
- Assumes certain management responsibilities in absence of Store Manager.
- Follows all Company policies and procedures.
Requirements
- Prefer completion of high school or equivalent education.
- Ability to read, interpret and explain operational directives.
- Prefer store management experience in retail, grocery, or drug store environments.
- Ability to regularly lift up to 40 lbs. and occasionally up to 55 lbs.
- Must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Nice-to-haves
- Customer Focus
- Developing Potential
- Results Driven
- Strong Organizational Skills
- Communication Skills
- Problem Solving/Decision Making
- Job Knowledge
- Relationship Management
Benefits
- Health and welfare programs including medical, pharmacy, dental, and vision
- Employee Assistance Program
- Paid Time Off
- Retirement Plans
- Employee Stock Purchase Program
