Assistant Store Manager

Journeys - Lehi, UT

Full-time - Entry Level

Lehi, UT

501-1,000 employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Store Manager at Journeys plays a crucial role in supporting the Store Manager and Manager In Training in various operational aspects of the store. This position focuses on recruiting, hiring, training, and managing store personnel to achieve sales goals while ensuring a positive customer experience. The role emphasizes leadership, team development, and adherence to company policies, all within a vibrant retail environment that celebrates individuality and self-expression.

Responsibilities

• Assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel.
• Meet and exceed store and personal sales goals and standards of performance.
• Provide feedback, coaching, and accountability to all employees by enforcing company policies and practices.
• Ensure that all company initiatives are properly implemented and meet company standards.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations in the absence of the Store Manager and Manager In Training.
• Supervise and manage all aspects of Loss Prevention practices in the absence of the Store Manager and Manager In Training.
• Effectively communicate all store needs to Store Manager and Manager In Training.
• Resolve customer issues effectively and provide a fun, full-service experience to all customers.
• Complete bank deposits and understand the Journeys culture.

Requirements

• Prior retail management experience preferred.
• 6-12 months retail sales experience.
• Excellent interpersonal and customer service skills.
• Desire to succeed in a fast-paced retail environment.
• Willingness to learn and complete all training programs leading up to Co-Manager position or equivalent training.
• Ability to work 45 hours per week, including night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age.

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance