ASSISTANT STORE MANAGER

Family Dollar - Winchester, VA

Full-time - Entry Level

Winchester, VA

General Merchandise Retailers

About the position

As an Assistant Store Manager at Family Dollar, you will play a crucial role in ensuring that our customers receive exceptional service while also supporting the Store Manager in the daily operations of the store. This position allows you to work in a familiar environment where you can thrive and contribute to the success of the store. You will be responsible for maintaining the store's appearance, managing inventories, and completing daily paperwork, all while fostering a positive shopping experience for our customers. Your leadership will be essential in training and developing Store Associates, ensuring they adhere to Family Dollar's operating practices and procedures. In this role, you will greet and assist customers in a friendly and approachable manner, addressing their inquiries and concerns effectively. You will maintain a clean and well-stocked store, which is vital for customer satisfaction. Additionally, you will assist in unloading merchandise from delivery trucks, organizing stock, and transferring items from the stockroom to the sales floor. Your responsibilities will also include supporting the Store Manager in ordering merchandise and maintaining accurate records related to payroll, scheduling, and cash register transactions. As an Assistant Store Manager, you will also be involved in loss prevention efforts and will assume certain management responsibilities in the absence of the Store Manager. Following all company policies and procedures is essential to ensure a smooth operation and a positive work environment.

Responsibilities

• Greets and assists customers in a positive, approachable manner.
• Answers questions and resolves customer inquiries and concerns.
• Maintains a presence in the store by providing excellent customer service.
• Ensures a clean, well-stocked store for customers.
• At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.
• Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.
• Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.
• Supports Store Manager in loss prevention efforts.
• Assumes certain management responsibilities in absence of Store Manager.
• Follows all Company policies and procedures.

Requirements

• Prefer completion of high school or equivalent education.
• Ability to read, interpret and explain operational directives (e.g., merchandise schematics, etc.).
• Prefer store management experience in retail, grocery, or drug store environments.
• Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height.
• Must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Nice-to-haves

• Customer Focus
• Developing Potential
• Results Driven
• Strong Organizational Skills
• Communication Skills
• Problem Solving/Decision Making
• Job Knowledge
• Relationship Management

Benefits

• Health and welfare programs including medical, pharmacy, dental, and vision
• Employee Assistance Program
• Paid Time Off
• Retirement Plans
• Employee Stock Purchase Program