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Ulta Beauty - Everett, MA

posted 16 days ago

- Entry Level
Everett, MA
Health and Personal Care Retailers

About the position

The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The Assistant Stylist position is a temporary position that is intended to prepare talent for a stylist position to deliver quality professional services with an emphasis on the guest's total look. They support and are mentored by an Elite or Master Stylist for the first 3 months in role and focus on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards). During months 4-6, the Assistant Stylist will continue to assist but also begin servicing guests of their own. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge.

Responsibilities

  • Deliver exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty, and retail shrink.
  • Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products.
  • Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
  • Perform product demonstrations with guests to drive sales and the guest service experience.
  • Support the execution of in-store events, promotions, and marketing initiatives.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.
  • Establish professional peer and brand partner relationships.
  • Share the benefits of the guest loyalty program with guests in the salon and salesfloor.
  • Ensure compliance with Ulta Beauty's policies, procedures, and standards.
  • Follow all safety, sanitation, and infection control procedures.
  • Utilize appropriate booking and clientele systems to book guests for return services and for events.
  • Maintain outstanding store operational standards, including cleanliness of the salon and other assigned areas.
  • Attend mandatory trainings and meetings.
  • Adhere to the Ulta Beauty dress code.
  • Execute other operational tasks as directed.

Requirements

  • Cosmetology license.
  • Basic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services.
  • Basic understanding of the use of equipment and chemicals needed to perform technical work.
  • Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships, and build clientele.

Benefits

  • Flexible schedule to include days, evenings, weekends, and holidays.
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