Assistant Vice President/Chief Information Officer

Juniata College - Huntingdon, PA

Full-time - Senior

Huntingdon, PA

Educational Services

About the position

The AVP/Chief Information Officer (CIO) at Juniata College leads the Information Technology Services (ITS) department, serving as a strategic advisor to college leadership on technology issues. The CIO is responsible for overseeing and implementing the college's information technology systems and infrastructure, aligning technology initiatives with the institution's goals to drive innovation and efficiency. This role emphasizes customer service and aims to enhance the technology experience for students and staff while ensuring the security and integrity of information systems.

Responsibilities

• Develop, implement, and maintain a future-oriented strategic direction for all areas of campus information and technology services, projects, and partnerships.
• Remain current on industry best practices and regulatory compliance requirements and implement best practices for IT operations.
• Continuously evaluate the effectiveness of the ERP and other technology systems to enhance campus services and efficiency.
• Maintain ongoing relationships with supplier partners to manage service levels and upgrades as required by the needs of the College.
• Administer Requests for Proposals, establish and administer contracts to defined service level agreements.
• Establish and manage the priorities for the ITS department that are aligned to student and campus requirements.
• Manage ITS human resources including recruitment, development, and evaluation of staff.
• Establish and enforce effective policies, standards, and procedures to ensure access, security, integrity, and availability of information.
• Oversee the planning, implementation, and maintenance of all campus IT infrastructure.
• Develop and manage the IT budget to optimize resource allocation and attain financial goals.
• Serve as the Institutional information security officer.
• Identify and mitigate IT-related risks, including cybersecurity threats, data breaches, and system failures.
• Develop and implement disaster recovery and business continuity plans to respond and recover from IT disruptions.
• Instill a culture of innovation, teamwork, customer solutions, and continuous improvement within the department.
• Perform other duties as requested and assigned by supervisor.

Requirements

• Bachelor's degree in computer science/information technology or related field.
• Minimum of 10 years' experience in information technology and resource management.
• Minimum of 10 years' experience in support and service of mission critical support systems.
• Experience leading, supervising, and developing employees.
• Exceptional written and verbal skills.
• Extensive knowledge/experience in contract review and conducting vendor negotiations.
• Excellent organizational and leadership skills across diverse disciplines.
• Experienced and effective fiscal management skills and knowledge (budgeting, forecasting, planning, allocation, and management).
• Experience and proficiency in project management, innovation, and change management.
• Advanced knowledge of information technology hardware and software, end-user computing devices, computing networks, server and database systems, and system design.