Assistant Vice President of Public Housing Operations (Regional)

$73,800 - $118,200/Yr

Richmond Redevelopment And Housing Authority - Richmond, VA

Full-time - Senior

Richmond, VA

Administration of Housing Programs, Urban Planning, and Community Development

About the position

The Assistant Vice President of Public Housing Operations is responsible for directing and managing the Richmond Redevelopment & Housing Authority's Low-Income Public Housing (LIPH) property management portfolio. This role involves ensuring compliance with HUD Asset Management requirements, overseeing capital improvement plans, and maintaining high standards of customer service and budget management. The incumbent will work closely with the Vice President of Public Housing and supervise property management staff to ensure effective operations and quality housing for residents.

Responsibilities

• Direct and manage the agency's LIPH property management portfolio.
• Submit capital improvement plans and monitor capital fund modernization activities.
• Ensure compliance with HUD Asset Management requirements, including preventative maintenance and quality control.
• Deliver relevant reports and responses in a timely manner.
• Assist the Vice President of Public Housing on housing program issues.
• Ensure quality customer service and budget management.
• Supervise property management staff and oversee hiring and professional development.
• Develop and monitor performance expectations and project plans for staff.
• Evaluate employee performance and provide feedback.
• Manage human resource activities including hires and terminations.
• Ensure adherence to the Admissions and Continued Occupancy Policy (ACOP).
• Work with community organizations on relevant housing issues.
• Prepare and manage Asset Management budgets and expenses.
• Conduct quality control samplings of Asset Management indicators.
• Establish positive relationships with local officials and community groups.
• Manage vendors, consultants, and contractor relationships.
• Plan and direct programs to improve the quality of life in public housing developments.

Requirements

• Bachelor's degree in Business, Property Management, Social Services, Human Services, Public Administration, or related fields.
• Considerable progressive experience running a large public housing, LIHTC, or assisted housing site.
• Experience supervising a large staff including subordinate managers.
• Strong oral and written communication skills, including business case writing and presentations.

Nice-to-haves

• Master's degree in business or related field.
• Public housing management experience.
• Proficiency using property management software.
• Effective communication skills in Spanish.
• Certification as a Public Housing Manager or Certified Property Manager.

Benefits

• Full-time position with a salary range of $73,800 - $118,200 per year.