Assitant General Manager | Sales / Operations Manager

Elements Massage - Phoenix, AZ

Full-time - Manager

Phoenix, AZ

Personal and Laundry Services

About the position

The Assistant General Manager at Elements Massage is a pivotal role focused on overseeing sales and operations within a Massage Therapy wellness studio. This position offers growth opportunities in the wellness industry, emphasizing the importance of therapeutic benefits and effective management practices.

Responsibilities

• Oversee sales and operations for the massage therapy wellness studio.
• Implement structure, policies, and procedures to ensure smooth operations.
• Lead and motivate a team to achieve operational goals.
• Provide excellent customer service and address client needs effectively.
• Identify problems and develop solutions to enhance studio performance.
• Set expectations and delegate tasks to team members.
• Train and develop staff to improve service delivery.

Requirements

• Experience in management, particularly as a sales manager, operations manager, or general manager.
• Excellent leadership skills to effectively manage a team.
• Strong organizational and problem-solving abilities.
• Proficient in verbal and written communication skills.
• Strong interpersonal skills to communicate confidently with clients and staff.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Competent in training and motivating team members.

Nice-to-haves

• Experience with MindBody Software.

Benefits

• Competitive pay and bonus structure
• Medical Insurance
• Paid Time Off (PTO)
• Free massage therapy services