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Assoc. Dir, Business Consulting, Lab Transformation
Merck & Co. - West Point, PA
posted 2 months ago
About the position
The Associate Director, Business Consulting, Lab Transformation is a pivotal role within a global healthcare leader, focusing on enhancing laboratory operations through performance improvement initiatives. This position involves hands-on support, coaching leaders, and implementing Lean management practices to drive sustainable performance improvements across various sites. The role requires collaboration with functional leaders and site quality heads to develop and execute plans that align with the company's long-term strategy, ensuring high-quality production at optimal costs.
Responsibilities
- Partner with functional leaders and Site Quality heads to develop and execute performance improvement plans.
- Influence improvement objectives linked to division priorities for sustainable performance.
- Develop Lean management processes to enable self-reliant operation of the production system's continuous improvement system.
- Manage end-to-end processes in QA/QO to drive results and achieve business benefits.
- Utilize tools and techniques to diagnose and improve business processes following GMPS standards.
- Provide teaching and coaching to develop Lean Leaders within the organization.
- Manage teams to mitigate risks and ensure timely completion of initiatives.
- Build trust and develop relationships with internal and external clients for successful outcomes.
- Implement GMPS standards specific to Lab Transformation and support GMPS team members.
- Identify key business opportunities using financial data and industry trends.
- Proactively develop a culture of continuous improvement and challenge the status quo.
- Mentor on effective communication and active listening techniques.
- Lead process analysis and capacity analysis through value stream mapping.
- Develop visual controls to make problems visible and respond urgently to issues.
- Improve standardized work through Kaizen and design balanced work to takt time.
Requirements
- Bachelor's Degree in a science or engineering discipline with eight years of experience, or a Master's Degree with six years of experience, or a PhD with three years of experience in QO/QA and lab improvements.
- Lean expertise and experience in analyzing complex supply chains and driving process improvement.
- Hands-on application of Lean tools and techniques such as standardized work, value stream mapping, and 5S.
- Strong consultative skills with the ability to influence decision-making and interact with all business levels.
- Proven experience in coaching and teaching Lean methods and tools.
Nice-to-haves
- Experience working in a lab or leading labs.
- Secondary degree in supply chain or business administration.
- Deep understanding and successful application of TPS.
- Excellent skills in IT applications for data organization and analysis (MS-Access, MS-Excel, Minitab).
- Experience in operations management or manufacturing, particularly in a Vaccines or Sterile pharmaceutical environment.
Benefits
- Health insurance
- Paid holidays
- Retirement plan
