Assoc Fraud Ops Analyst

$48,180 - $63,140/Yr

Citigroup - Jacksonville, FL

Full-time - Entry Level

Jacksonville, FL

Credit Intermediation and Related Activities

About the position

The Assoc Fraud Ops Analyst is an entry-level position focused on assisting the Fraud Operations team in minimizing fraud risk and losses. The role involves applying fraud risk policies and controls, conducting fraud analysis, and ensuring compliance with applicable laws and regulations. The analyst will support decision-making processes using risk/reward balance methodology to effectively manage fraud losses.

Responsibilities

• Perform fraud analysis, including short and long-term forecasting analysis and standardized fraud analysis under supervision.
• Develop and maintain a working knowledge of business and industry standards and practices.
• Understand team interactions and objectives to accomplish fraud management goals.
• Make judgments based on practice and precedence, identifying inconsistencies in data or results.
• Assess risk in business decisions, considering the firm's reputation and compliance with laws and regulations.
• Drive compliance with applicable policies and escalate control issues transparently.

Requirements

• 0-2 years of relevant experience in a related role.
• Clear and concise written and verbal communication skills.
• Ability to remain unbiased in a diverse working environment.
• Bachelor's degree or equivalent experience.

Nice-to-haves

• Previous experience in US Intelligence, military, law enforcement, law firm, or government service.
• 3 years of fraud analytical experience.
• Understanding of data collection, examination, and analysis processes.
• Demonstrated writing and communication skills.
• Experience in data analysis and interpretation.
• Knowledge of financial products, frauds, and trends.
• Experience in in-house investigations teams.
• Proficiency in Microsoft Office products (Word, Excel, Outlook, PowerPoint, SharePoint).
• Experience in wire fraud investigations and elder abuse investigations.
• High-level interview and communication skills.
• Law enforcement or investigation experience.

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages including vacation, sick leave, and paid holidays