Assoc Store Mgr

Williams-Sonoma - Shrewsbury, NJ

Full-time - Mid Level

Shrewsbury, NJ

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Associate Store Manager at Williams Sonoma is responsible for supporting the General Manager in achieving sales and operational goals. This role involves managing staff, ensuring exceptional customer service, maintaining store standards, and fostering a positive work environment. The Associate Store Manager will also play a key role in recruiting, training, and developing team members to meet current and future business objectives.

Responsibilities

• Ensure store meets or exceeds sales and contest goals in partnership with the General Manager.
• Meet payroll goals based on current trends.
• Prioritize, plan, and adjust schedules and daily agendas to meet business goals.
• Hold team accountable to achieving goals.
• Recruit, interview, and select qualified candidates to build a talent pipeline.
• Train and motivate associates through ongoing programs in sales, customer service, and product knowledge.
• Develop associates to assume increased levels of responsibility.
• Assess performance and provide ongoing feedback; complete and deliver performance appraisals and development plans.
• Ensure team provides an exceptional customer experience to achieve World Class Service standards.
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
• Maintain a safe work environment and ensure ongoing safety training and awareness.
• Ensure store standards are met and maintained, including visuals, cleanliness, signage, and safety.
• Manage store-operating procedures, including inventory levels and cash control to minimize store losses.
• Monitor company assets through accurate inventory procedures.
• Ensure associates comply with all Company policies and procedures.
• Create and maintain an environment where all associates are treated fairly and with dignity and respect.

Requirements

• 2-3 years management experience, preferably in specialty retail.
• Proven ability to manage staff to meet and exceed sales while meeting payroll goals.
• Proven ability to identify top talent and train/develop/retain great people.
• Effective communication, organization, and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Proven ability to achieve results both independently and through others by fostering teamwork.

Nice-to-haves

• Experience with POS systems.
• Ability to lift and mobilize medium to large items, up to 75 pounds.

Benefits

• Wellness program
• Commuter assistance
• Partner benefits
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Employee assistance program
• Vision insurance
• Volunteer time off
• Bereavement leave