Associate Account Manager-Personal Insurance

Acrisure, LLC - Marquette, MI

Full-time - Entry Level

Marquette, MI

Insurance Carriers and Related Activities

About the position

The Associate Account Manager for Personal Insurance at Acrisure is responsible for managing routine client interactions and supporting coverage strategies under direct supervision. This role involves learning and applying insurance principles to everyday situations while ensuring effective communication and documentation of client and carrier correspondence. The position is designed for individuals looking to grow their expertise in personal insurance within a collaborative and fast-paced environment.

Responsibilities

• Manage emails, mail, voicemail, agency management activities and self-audit reports.
• Receive, review, and document client and carrier correspondence in the agency management system.
• Handle the renewal process and data entry of client activity in the agency management system.
• Meet with clients as needed to discuss their insurance needs.
• Organize and prioritize workflow, processing policies, endorsements, and related items accurately.
• Provide back-up coverage for Account Manager handling immediate service needs.
• Support claims processing and assist other departments with necessary information for policy issuance.
• Keep Client Advisors informed of important account activities and potential issues.
• Stay current with industry trends through educational seminars and classes.
• Maintain knowledge of underwriting requirements and policy provisions.
• Assist with special projects as needed.
• Comply with agency standards, policies, and procedures.

Requirements

• Demonstrated verbal and written communication skills with correct grammar, spelling, and punctuation.
• High level of understanding of accounting or strong math skills.
• Ability to think critically and problem-solve in challenging situations.
• Attention to detail with a focus on producing outcomes with minimal errors.
• Adaptability to changes in direction and priorities in a fast-paced environment.
• Advanced proficiency with technology, including MS Office.
• Knowledge of Agency Management Systems, with Applied Epic being a plus.
• Ability to work independently and as part of a team.
• High school diploma or recognized equivalent is required.
• Possess and maintain an active P&C license or be willing to obtain it within 120 days of hiring.
• Preferred knowledge of personal insurance with 1-2 years of experience.

Benefits

• Competitive Compensation
• Industry-Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Hybrid work option
• Opportunities for Growth
• Educational Resources
• Generous time away