Associate Account Manager

$58,000 - $68,000/Yr

Rhsb - Dallas, TX

Full-time - Entry Level

Dallas, TX

About the position

Help Us Make a Difference! Founded in 1945, RHSB's goal is to put our client's needs first. We are a close-knit team dedicated to building long-lasting relationships with our customers and colleagues. We foster an environment that encourages collaboration, teamwork, and professional growth. The Commercial Lines Associate Account Manager is passionate and proactive about the clients they serve. If you are looking for a work environment that values self-starters, creativity, responsiveness and client focus, consider joining us! We offer a competitive annual salary ranging from $58,000 to $68,000, along with a hybrid work schedule that promotes work-life balance. Our commitment to community involvement is reflected through volunteering, local giving, and the RHSB Foundation. We provide comprehensive Medical, Vision, and Dental Insurance Plans, along with a 401K match to support your future. Our office amenities are complementary, and we have a Dress for your Day Policy that allows for personal expression in the workplace. We are dedicated to training and career advancement, ensuring that our employees have the resources they need to grow professionally. Additionally, we focus on employee wellness through our Paid Time Off (PTO) policy and Employee Assistance Program, as well as offering flexible working hours.

Responsibilities

• Primarily responsible for assisting the Account Managers and Senior Account Manager by providing accurate and professional customer service to assigned Commercial P&C customers within various industries, such as real estate, technology, contractors, etc.
• Orders, maintains, and ensures the accuracy of policy endorsements.
• Checks issued policies for accuracy and follows up with the carriers, as needed, for corrections.
• Processes Certificate of Insurance Requests for customers.
• Inputs and files policy coverage data in the agency management system.
• Addresses carrier billing issues.
• Downloads policies and endorsements from carrier websites daily.
• Distributes mail daily.
• Responsible for helping achieve department and organization revenue growth goals, through customer retention and collaboration within the department and organization.

Requirements

• At least 18 years of age.
• High school diploma required; Bachelor's degree (B.A.) from four-year College or equivalent, preferred.
• Texas General Lines Property and Casualty License, preferred.
• 2-3 years insurance experience and/or training; or equivalent combination of education and experience.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flextime
• Health insurance
• Paid time off
• Profit sharing