Associate Account Manager

$300,000 - $300,000/Yr

Triumvirate Environmental - Royse City, TX

Full-time - Entry Level

Royse City, TX

Waste Management and Remediation Services

About the position

The Associate Account Manager at Triumvirate Environmental is responsible for managing a portfolio of small to mid-sized accounts, ensuring client satisfaction and compliance while driving business growth. This role serves as a vital link between clients and the services offered, enhancing operational efficiency and compliance with environmental regulations. The position is based in Royse City, Texas, and reports to the Regional Sales Manager.

Responsibilities

• Manage a book of business worth $300,000/month or less that was previously closed won.
• Assist with small to mid-size account management.
• Assist with house account management.
• Assist with smaller new opportunities from inbound leads.
• Assist the General Manager and other Account Management team members on customer projects as needed.
• Develop business revenues from current customers and potential new customers.
• Lead and coordinate routine services between customers and Triumvirate Environmental.
• Cross-sell new repeat and reoccurring services to the assigned customer base.
• Assist customers with key projects to help them stay in compliance.
• Originate new business opportunities from referrals and networking.
• Act as a liaison between the customer and the company, solving problems and coordinating customer needs with services.
• Build long-lasting relationships with customers to retain their business.
• Provide WOW-Level Customer Service to new and existing clients.
• Coordinate job scope and proposal creation for new business.
• Coordinate the acquisition of purchase orders to ensure timely payment of invoices.
• Assist in the collection of outstanding invoices.
• Network within the customer's organization to build relationships and trust.
• Assist with Service Recovery and develop new procedures to prevent issues from recurring.
• Assist with Employee Lead follow up and tracking.
• Learn and apply the Sandler sales methodology effectively.
• Entertain customers as needed.

Requirements

• Bachelor's degree
• Superb attitude and a burning desire for sales
• Highly motivated and a team player
• Strong goal orientation, creativity, organization, and communication skills
• Eligible to work in the United States without future sponsorship
• Reliable form of transportation

Nice-to-haves

• Prior environmental field operations experience or similar skill set
• Prior experience with account management in the Environmental industry
• Understanding of Facilities Management
• Experience working as a Supervisor, Project Manager, or selling to healthcare, higher education, life sciences, or industrial clients
• Proficiency in CRM systems and industry-specific software
• Stay updated with industry trends, market changes, competitors, and continuous improvement initiatives

Benefits

• 401(k)
• Dental insurance
• Tuition reimbursement
• Vision insurance
• Generous tuition reimbursement program
• Tons of safety training for some positions with opportunities for external trainings and certifications
• Mentorship & Career Succession Planning
• Relocation Opportunities
• Auto/Home insurance discounts
• Pet assistance discount plans
• Discounted movie passes