UL Solutions - Northbrook, IL
posted 4 months ago
The Associate Account Manager plays a crucial role in supporting the Global Account Manager (GAM) in the development of a comprehensive 3-5 year account strategy. This position is focused on providing valuable insights into opportunities within the assigned region, which is essential for the strategic planning process. The Associate Account Manager is responsible for building and nurturing relationships with key stakeholders and centers of influence in their designated area, facilitating introductions that can lead to enhanced collaboration and business growth. In addition to relationship-building, the Associate Account Manager represents UL's relationship with global accounts within the buying centers of the assigned region. This involves identifying key decision-makers and ensuring that customer relationships are strong enough to support successful renewals and uncover future sales opportunities. The role also includes identifying sales opportunities for core products and services tailored to the needs of global tier customer accounts. The Associate Account Manager will support the GAM on large, complex, integrated solutions that often involve multiple products and services across various countries. This requires coordination with local sales representatives and technical sellers to ensure that all aspects of the sales process are managed effectively. The Associate Account Manager will leverage their partnership with the GAM to facilitate necessary introductions and coordinate with Commercial Operations to drive sales initiatives within the region. Furthermore, this position is responsible for ensuring seamless service delivery by facilitating handoffs to customer success and fulfillment teams. The Associate Account Manager will coordinate with all internal resources required to execute the strategic plan, including commercial resources and fulfillment operations. This role is pivotal in maintaining an ongoing plan to prioritize the portfolio of accounts and sustain relationships throughout the year, ultimately contributing to the overall success of the sales function.