Associate Account Manager

$85,000 - $100,000/Yr

UL Solutions - Northbrook, IL

Full-time - Mid Level

Northbrook, IL

Real Estate

About the position

The Associate Account Manager plays a crucial role in supporting the Global Account Manager (GAM) in the development of a comprehensive 3-5 year account strategy. This position is focused on providing valuable insights into opportunities within the assigned region, which is essential for the strategic planning process. The Associate Account Manager is responsible for building and nurturing relationships with key stakeholders and centers of influence in their designated area, facilitating introductions that can lead to enhanced collaboration and business growth. In addition to relationship-building, the Associate Account Manager represents UL's relationship with global accounts within the buying centers of the assigned region. This involves identifying key decision-makers and ensuring that customer relationships are strong enough to support successful renewals and uncover future sales opportunities. The role also includes identifying sales opportunities for core products and services tailored to the needs of global tier customer accounts. The Associate Account Manager will support the GAM on large, complex, integrated solutions that often involve multiple products and services across various countries. This requires coordination with local sales representatives and technical sellers to ensure that all aspects of the sales process are managed effectively. The Associate Account Manager will leverage their partnership with the GAM to facilitate necessary introductions and coordinate with Commercial Operations to drive sales initiatives within the region. Furthermore, this position is responsible for ensuring seamless service delivery by facilitating handoffs to customer success and fulfillment teams. The Associate Account Manager will coordinate with all internal resources required to execute the strategic plan, including commercial resources and fulfillment operations. This role is pivotal in maintaining an ongoing plan to prioritize the portfolio of accounts and sustain relationships throughout the year, ultimately contributing to the overall success of the sales function.

Responsibilities

• Support Global Account Manager (GAM) in the development of 3-5-year account strategy by providing insights into opportunities in the assigned region.
• Assist GAM in relationship-building by identifying centers of influence within the assigned region and facilitating introductions.
• Represent UL's relationship with global accounts within assigned regions' buying centers; identify key decision makers.
• Build on customer relationships to ensure successful renewals and identify future sales opportunities.
• Identify opportunities for sales of core products/services to assigned region of global tier customer accounts.
• Support GAMs on large, complex, integrated solutions (often multi-product and multi-national solutions).
• Coordinate with local sellers (e.g., Sales Representatives) and technical sellers (e.g., Technical Inside Sales Representatives) as needed; partner in sales of smaller deals or technically specialized products/services.
• Leverage partnership with GAM to facilitate introductions as necessary; coordinate with Commercial Operations to drive sales plays within the region.
• Facilitate handoffs to customer success and fulfillment teams to ensure seamless service delivery.
• Coordinate with all internal resources required to execute the strategic plan (e.g., commercial resources, fulfillment operations, etc.).

Requirements

• 4+ years of related sales experience and/or demonstrated account management capability.
• Bachelor's degree in business, engineering, or related field.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), CRM software, and digital account planning tools.
• Established sales leader with the ability to sell testing/inspection/certification services, software products, and advisory offerings.
• Proven ability to sell both individually and with the assistance of supporting personnel.

Benefits

• Health benefits including medical, dental, and vision coverage.
• Wellness benefits such as mental and financial health support.
• Retirement savings plan (401K).
• Paid time off including 15 vacation days, 12 holidays (including floating holidays), and 72 hours of sick time.
• Eligibility to participate in the UL Solutions Sales Incentive Plan with an annual target incentive of 50% of base salary, paid quarterly.