Wells Fargo - Cheyenne, WY
posted 2 months ago
Full-time - Mid Level
Cheyenne, WY
Credit Intermediation and Related Activities
About the position
Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for the National Branch Network within the Consumer, Small and Business Banking division. This role is designed to provide a consistent and positive customer and employee experience across multiple branch locations. The Associate Branch Manager will support various branches, transitioning into a permanent role as either an Associate Branch Manager or Branch Manager based on business needs. The position involves leading and developing a diverse team, enhancing customer engagement, and ensuring operational excellence.
Responsibilities
- Coach, develop and build a high performing team to execute on business strategies and achieve results.
- Resolve tactical issues regarding customer and employee experience, risk, and business growth.
- Identify opportunities for making banking easier for customers through education and digital options.
- Lead the branch while engaging stakeholders and building strong partnerships for a customer-centric experience.
- Assist with transactions as needed and serve as a role model for exceptional customer experience.
- Responsible for selection, evaluation, and development of staff.
Requirements
- 2+ years of banking, financial services, or Branch Network experience.
- 1+ years of leadership experience.
- Ability to analyze performance and execute plans to empower employees.
- Extensive experience in identifying complex financial needs and providing relevant options to customers.
- Knowledge of banking industry laws and regulations, compliance controls, and risk management.
Nice-to-haves
- 4+ years of Banking, financial services, or Branch Network experience.
- 2+ years of leadership experience in coaching and developing teams.
- Experience building and maintaining effective relationships with customers and internal partners.
Benefits
- Mileage reimbursement
- Competitive salary
- Robust benefits package
- Programs to support work-life balance and well-being
