Associate Business Operations Specialist

SAS Institute - Minneapolis, MN

Full-time - Mid Level

Minneapolis, MN

Professional, Scientific, and Technical Services

About the position

The Senior Associate Business Operations Specialist plays a crucial role in supporting business operations for the Product Engineering and Operations teams at IDeaS. This position focuses on achieving strategic goals through research, analysis, and coordination of various initiatives, including cost tracking and stakeholder communication. The role also involves problem-solving and troubleshooting company systems and processes to enhance operational efficiency and service delivery.

Responsibilities

• Manage and support the development and execution of project initiatives and programs; align scope with goals and regularly report status to stakeholders.
• Identify and analyze team and Product Engineering needs, creating continuous improvement plans and problem-solving strategies.
• Facilitate the project life cycle to support successful delivery (e.g., resource requests, contract reviews, service agreements, invoices).
• Investigate, recommend, and implement initiatives related to continuous improvement, operational efficiency, and service delivery readiness.
• Define and implement standards and best practices to foster collaboration across teams.
• Provide resources such as training and knowledge sharing to enhance project delivery quality.
• Review, analyze, and create process documentation to aid business understanding.
• Leverage internal knowledge of IDeaS tools, systems, processes, and best practices to support operations.
• Create and produce business reports and analyses, sharing insights with stakeholders.
• Build relationships with internal clients, stakeholders, and project dependencies to foster cooperation and trust.
• Collect and analyze data related to assigned projects and programs.
• Independently manage responsibilities associated with project tasks or internal business processes.

Requirements

• 3 years experience in technical business analysis or technical project management working in a corporate setting.
• Experience of coordinating initiatives and driving projects to completion.
• Experience with Confluence, Jira, and Office 365.
• Experience of translating insights into actionable strategies.
• Knowledge of agile software development methodologies.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Strong organizational and problem-solving skills.
• Excellent communication skills.
• Ability to prioritize projects and meet deadlines.