Associate Chief Information Officer - Health Information Systems

Cook County Health

Full-time - Mid Level

Hospitals

About the position

The Associate Chief Information Officer (ACIO) will play a pivotal role in supporting the Chief Information Officer (CIO) by providing leadership and guidance in critical areas of Information Technology across Cook County Health (CCH). This position is responsible for overseeing operations, leading major initiatives, evaluating technology, and ensuring business continuity efforts. The ACIO will build strong relationships with management and senior leadership to prioritize projects and allocate resources effectively, offering technical expertise in planning, digital transformation, and patient-focused technology solutions. In addition to managing daily IT operations, the ACIO will support advanced patient care modalities, including telemedicine and remote patient monitoring. The role involves assessing existing initiatives aimed at establishing an electronic medical record and leading the development of a new vision and strategy for clinical financial services. The ACIO will also be tasked with developing a comprehensive strategy for the technical infrastructure and application architecture for CCH, which includes setting standards and protocols for data exchange and interconnection of information systems. The ACIO will advise executive management on technology-related opportunities and risks, develop and maintain IT policies and procedures, and manage relationships with third-party software and hardware suppliers. A critical aspect of this role is ensuring that all IT initiatives have clear business goals and success metrics, as well as maintaining a viable business and disaster recovery plan. The ACIO will also assist with the IT annual and capital budget, ensuring compliance with audit and regulatory requirements, and managing the performance of IT staff while participating in their hiring and development.

Responsibilities

• Oversee the daily IT operations supporting CCH.
• Support technologically advanced patient care modalities, such as telemedicine and remote patient monitoring.
• Assess existing efforts and initiatives to establish an electronic medical record and lead the initiative for clinical financial services.
• Develop a strategy and plans for the technical infrastructure and application architecture for CCH.
• Set strategies and objectives aligned with the CCH strategic plan.
• Advise executive management on opportunities and risks associated with technology.
• Develop and maintain IT policies, programs, and procedures including supporting documentation.
• Manage IT third-party software and hardware suppliers and service providers.
• Maintain a viable business and disaster recovery plan.
• Ensure that all initiatives in the IT portfolio have clear business goals and success metrics.
• Assist with IT annual and capital budget including purchasing of hardware and software.
• Respond to and comply with audit, regulatory, and CCH policies and procedures.
• Manage the work of the IT staff, assign specific duties, and ensure adherence to quality standards.
• Participate in the interview, hiring, training and development of IT staff.
• Evaluate staff members' job performance and recommend appropriate actions.
• Communicate with external vendors and business partners.
• Maintain technical and professional knowledge through continuous education and training.
• Oversee the development and establishment of standards, policies, procedures and performance metrics for managing IT infrastructure and systems.

Requirements

• Bachelor's degree or higher from an accredited college or university.
• Five (5) years of experience leading IT systems and IT management.
• Five (5) years of experience supporting healthcare information systems and information technology.

Nice-to-haves

• Master's degree in Business, Business Administration, Information Technology, Information Systems/Computer Science, Management or related field from an accredited college or university.
• Five (5) years management and/or leadership experience in a complex healthcare system.
• Prior experience and technical knowledge of networking, clinical and non-clinical applications, digital technologies, informatics, clinical training, security, business continuity, and disaster recovery.