Associate Chief of Staff

Audacia Strategies - Arlington, VA

Full-time - Mid Level

Arlington, VA

Professional, Scientific, and Technical Services

About the position

The Associate - Chief of Staff will support the senior leadership team and Client Delivery function by managing critical business operations. This role goes beyond administrative tasks, requiring the individual to act as a trusted advisor and problem-solver, driving the consulting business forward. The position involves handling HR, marketing, business development, and operations with a proactive mindset in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for the executive team, managing day-to-day operations, including scheduling, communications, and meeting coordination.
• Anticipate leadership's needs and provide critical support, offering insights and solutions before problems arise.
• Oversee and manage confidential projects, contracts, and communications with discretion and professionalism.
• Handle preparation, editing, and formatting of presentations, client documents, and consulting deliverables for meetings.
• Support the Client Delivery team by creating and formatting presentations, analyses, and correspondence using Microsoft Office.
• Provide general support for business development activities, including the development of marketing materials and proposals.
• Oversee the creation of client deliverables, ensuring accuracy, consistency, and alignment with client needs.
• Serve as a liaison between senior leadership, Client Delivery, and other stakeholders, ensuring smooth communication and collaboration.
• Assist in tracking client engagements, project timelines, and resource allocation to optimize project delivery.
• Handle all HR responsibilities in collaboration with PEO, including recruitment, onboarding, and employee engagement.
• Manage all marketing activities, including the development of marketing strategies and coordination with vendors.
• Support brand positioning and client outreach strategies, maintaining consistent communications with clients.
• Coordinate the development of case studies, marketing collateral, and promotional content for external communications.
• Provide general business operations support, including process improvement and operational efficiency initiatives.
• Help streamline day-to-day operations by identifying gaps and recommending solutions.
• Support budget tracking, vendor management, procurement activities, and business reporting.
• Assist with compliance tracking, ensuring all regulatory and business obligations are met.
• Coordinate internal meetings, team events, and travel logistics.

Requirements

• Proven experience as a Chief of Staff, Executive Assistant, Office Manager, or Operations Manager in a fast-paced professional services environment, preferably in management consulting.
• Experience working in management consulting or a professional services environment.
• Advanced proficiency in Microsoft Office, especially Word, Excel, and PowerPoint, with experience creating high-quality presentations and reports.
• Experience in HR, Marketing, and business operations functions, including recruitment and managing marketing campaigns.
• Exceptional organizational and multitasking abilities with attention to detail.
• Strong verbal and written communication skills, with the ability to convey complex information clearly.
• High level of emotional intelligence, with a knack for understanding interpersonal dynamics.
• Proven ability to maintain confidentiality and exercise discretion in all matters.
• A proactive approach to problem-solving with strong decision-making skills.
• Ability to work independently and take initiative, with a strong sense of responsibility and accountability.
• A bachelor's degree in business administration, communications, marketing, or a related field is preferred.