Associate, Client Experience

$52,000 - $55,000/Yr

Weber Shandwick - New York, NY

Full-time - Entry Level

New York, NY

Professional, Scientific, and Technical Services

About the position

The Associate, Client Experience at Weber Shandwick is a dynamic role focused on supporting various aspects of client engagement, particularly in social media, earned media, and digital communications. This position is ideal for individuals with a background in PR or journalism who are eager to contribute to innovative marketing solutions in the consumer healthcare sector. The role emphasizes collaboration, creativity, and a proactive approach to problem-solving within a supportive team environment.

Responsibilities

• Social media/community management support including social listening, channel management, content calendar management, content posting, response matrix development, and in-culture engagements.
• Earned media support by researching reporters, building media lists, drafting media materials and pitches, pitching reporters, and managing reporter relationships and media opportunities.
• Provide operational support on client projects as directed.
• Collaborate with teammates across multiple offices and departments on various projects.
• Effectively execute timely media monitoring and reporting daily, maintaining executional tools and trackers for reporting.
• Keep a pulse on industry news, opportunistic trends, and social platform best practices.
• Participate in category/competitive audits and recap findings.
• Lead creative trafficking to paid media agency.
• Support website projects, including legal submissions.
• Proactively offer solutions for executional issues specific to assigned programs.
• Engage with client contacts as appropriate.
• Support vendor management as appropriate.

Requirements

• Bachelor's degree or demonstrated transferrable skills.
• Strong communication skills, both written and verbal.
• Strong research skills from both a media standpoint as well as consumer trends and news.
• Confident presenter and persuasive speaker.
• Self-motivated, entrepreneurial, and endlessly curious.
• PR agency/journalism/social media internship experience.
• Professional demeanor.
• Meticulous attention to detail.
• Resourceful and effective problem solver.
• Time management skills and the ability to prioritize tasks and manage workloads.
• Independent, motivated, and driven to meet key deadlines.

Nice-to-haves

• Interest in the consumer healthcare sector.
• Passion for pop culture.

Benefits

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement for health-related purchases
• MyDays - Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit