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Santander Bank - Reading, PA
posted about 2 months ago
Full-time - Mid Level
Hybrid - Reading, PA
Credit Intermediation and Related Activities
About the position
The Associate, Commercial & Wholesale Operations role is designed for individuals with experience in commercial loan operations. This position involves completing complex operational transactions, providing leadership in the absence of a manager, and training new employees. The associate will also be responsible for resolving issues, suggesting policy changes, and supporting the team with varied operational tasks.
Responsibilities
- Completes complex operational transactions and researches issues.
- Performs additional tasks employing skill and experience in the function.
- Performs varied, non-routine, and more complex operational tasks to support the team.
- Provides information and procedural knowledge for less experienced staff.
- Provides leadership of unit or team in Loan Operations in absence of manager.
- Resolves most issues escalated by less experienced employees.
- Suggests changes or modifications to policies and procedures based on day-to-day observations and activities.
- Takes corrective action as necessary and researches complex issues to determine the best course for resolution.
- Trains new employees in systems, procedures, and processes.
Requirements
- Bachelor's Degree or equivalent work experience in Business or equivalent degree.
- 5-9 years of experience with commercial loan operations.
- Excellent communication skills.
- Good organizational skills and attention to detail.
- Solid knowledge/skills of Microsoft Office Suite and various bank systems.
- Ability to adapt quickly and be a team player.
- Working knowledge in Commercial Banking.
- Ability to meet deadlines.
- Strong knowledge of the Syndicated and Commercial Loan products and markets.
- Ability to review and interpret legal documentation supporting these products.
- In-depth knowledge of market initiatives to streamline and automate Middle Office support functions.
- Knowledge of industry standards and best practices for Syndicated and Commercial loans.
- Knowledge of Banking Regulations and Standard Practices.
Benefits
- Base pay range of $61,875.00 to $100,000.00 USD based on skills and experience.
- Hybrid work model (3 days/week in office).
