Associate Creative Director-Payments Marketing, Vice President

JPMorgan Chase - Jersey City, NJ

Full-time - Senior

Jersey City, NJ

Credit Intermediation and Related Activities

About the position

As an Associate Creative Director within the Payments Marketing team at JPMorgan Chase, you will lead the creative direction and execution of impactful marketing campaigns for payment solutions. This role involves shaping the visual identity and brand narrative across global markets, collaborating with senior leadership, marketing teams, and external agencies to ensure strategic alignment with business goals.

Responsibilities

• Provide visionary leadership to the creative team, inspiring innovation in design.
• Set the creative direction for marketing projects, ensuring alignment with business objectives and brand guidelines.
• Oversee the cohesion and consistency of the Payments expression across all channels.
• Develop deeper design systems for the Payments group.
• Partner with marketing, product, and strategy teams to create integrated campaigns.
• Foster relationships with key stakeholders to align on creative vision and execution.
• Identify and create direction for high-impact marketing campaigns for product launches and brand initiatives.
• Work closely with external creative agencies to ensure alignment with JPMorgan Chase's standards.
• Pitch creative ideas and brand initiatives to senior leadership.
• Develop and deliver presentations that communicate creative concepts clearly and effectively.
• Craft narrative flows in presentation decks while threading in strategic rationale.
• Maintain the highest standards of creative excellence.
• Oversee the final delivery of all creative outputs ensuring they are on brand, on time, and within budget.

Requirements

• 10 years of experience in creative leadership roles within fast-paced industries.
• Demonstrated success in developing and executing creative strategies that drive business results.
• Ability to conceptualize, shape projects, inspire teams, and sell ideas to clients/stakeholders.
• Proven ability to lead and inspire creative teams.
• Experience in managing both internal teams and external agency relationships.
• Understanding of marketing, brand development, and challenges within the B2B Segment.
• Exceptional communication skills with the ability to present ideas clearly to senior stakeholders.
• Strong client-facing skills with experience presenting and pitching creative concepts.
• Ability to think outside the box and bring impactful ideas to life.
• Stay up-to-date with industry best practices and emerging trends in design and animation.
• Interpersonal skills with a proven ability to work cross-functionally and build consensus.
• Ability to work effectively as part of a team.

Nice-to-haves

• Proficiency with the Adobe Creative Cloud suite, Figma, and other design tools.
• In-depth knowledge of design software, animation techniques, visual effects, and motion graphics pipelines.
• Excellent project management skills with the ability to prioritize tasks and manage multiple projects.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Handle and interpret stakeholder feedback constructively.
• Build strong relationships based on trust and open communication.
• Creative role within technology.
• Advanced degree.