Associate Creative Director

$171,500 - $232,000/Yr

Intuit - San Francisco, CA

Full-time - Senior

San Francisco, CA

10,001+ employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TurboTax, the leader in tax preparation services, is on a mission to deliver a new era of people-centric tax experiences that inspires confidence in everyone. Our in-house agency, Spring, brings that mission to life through innovative campaigns and initiatives that position TurboTax at the forefront of the industry. We root ourselves in service, lead with transparency, and innovate with purpose in our dedication to fueling financial progress. As an Associate Creative Director (ACD), you will join a dynamic creative team dedicated to pushing the boundaries of brand storytelling. Your expertise in crafting visual systems, innovative digital experiences, motion languages, and brand campaigns will set us apart and resonate with our diverse audience. You will be responsible for spearheading the creative direction of TurboTax's brand identity, ensuring that our work not only meets but exceeds the expectations of our customers and stakeholders. This role requires a multi-disciplinary problem-solver with experience in brand or motion studios, who thrives on creativity and invention, believing in the power of design to change the world for the better. If you're ready for more responsibility, experimentation, and challenges, join us in shaping the future of tax preparation through exceptional art direction, design, and animation.

Responsibilities

• Push creative boundaries and stay plugged into culture to help TurboTax breakthrough creatively.
• Inspire your team through design and establish the bar for design thinking and execution.
• Cultivate, guide, and lead your team with a strong point of view and creative vision.
• Concept, iterate, prototype, and test to deliver strategic, elegant, and simple solutions.
• Build and manage client partnerships from project kickoff to timely delivery.
• Visually and verbally communicate concepts and strategy behind your work.
• Lead a project and internal or external team autonomously with limited process and hierarchy in place.
• Balance multiple project assignments or business challenges with a steady disposition.

Requirements

• A world-class portfolio demonstrating high proficiency in delivering strategically grounded thinking across art direction, design, and animation.
• Proven experience collaborating with internal teams and partnering with clients.
• An audience-first approach to your craft, using direct customer interviews to inspire creativity.
• 8+ years relevant experience in visual design with a focus on crafting systems and marketing experiences for brands, campaigns, and events.
• Deep knowledge and skills in visual design, UI and UX design, and typography.
• Fluency in current industry design and prototyping tools.
• A curious student of emerging technologies that applies and drives innovation in your work.
• Strong strategic thinking with awareness of the project lifecycle, necessary timelines, business challenges, and communication.
• Strong presentation skills to build alignment with senior leadership.

Nice-to-haves

• Experience in leading creative teams in a fast-paced environment.
• Familiarity with financial technology or tax preparation services.

Benefits

• Competitive compensation package with a strong pay-for-performance rewards approach.
• Eligibility for cash bonuses and equity rewards.
• Comprehensive benefits package including health insurance, retirement plans, and more.