Associate Creative Director

Intuit - San Diego, CA

Full-time - Senior

San Diego, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TurboTax, the leader in tax preparation services, is on a mission to deliver a new era of people-centric tax experiences that inspires confidence in everyone. Our in-house agency, Spring, brings that mission to life through innovative campaigns and initiatives that position TurboTax at the forefront of the industry. We root ourselves in service, lead with transparency, and innovate with purpose in our dedication to fueling financial progress. As an Associate Creative Director, you will play a pivotal role in shaping the visual identity and art direction of TurboTax's brand. You will be responsible for crafting visual systems, innovative digital experiences, motion languages, and brand campaigns that resonate with our diverse audience. Your expertise in delivering strategically grounded thinking across art direction, design, and animation will be crucial in pushing the boundaries of brand storytelling. In this role, you will collaborate with internal teams and partner with clients, working closely with copywriters, product designers, strategists, and channel leads to develop big ideas and drive the visual identity across various brand touchpoints. You will be expected to have a world-class portfolio that demonstrates your proficiency in visual design, UI and UX design, and typography, showcasing your work across various brand identities and 360 campaign experiences. Your audience-first approach will ensure that we remain customer-obsessed, using direct customer interviews to inspire our creativity and deliver exceptional experiences. As a leader, you will inspire your team through design, establish high standards for design thinking and execution, and cultivate a strong creative vision. You will be responsible for concepting, iterating, prototyping, and testing to deliver strategic, elegant, and simple solutions. Your strong presentation skills will be essential in communicating concepts and strategies to cross-functional partners and senior leadership. You will lead projects autonomously, balancing multiple assignments while maintaining a steady disposition, and building and managing client partnerships from project kickoff to timely delivery.

Responsibilities

• Push creative boundaries and stay plugged into culture to help TurboTax breakthrough creatively.
• Inspire your team through design and establish the bar for design thinking and execution.
• Cultivate, guide, and lead your team with a strong point of view and creative vision.
• Concept, iterate, prototype, and test to deliver strategic, elegant, and simple solutions.
• Build and manage client partnerships from project kickoff to timely delivery.
• Visually and verbally communicate concepts and strategy behind your work.
• Lead a project and internal or external team autonomously with limited process and hierarchy in place.
• Balance multiple project assignments or business challenges with a steady disposition.

Requirements

• 8+ years of relevant experience in visual design with a focus on crafting systems and marketing experiences for brands, campaigns, and events either at agencies or in-house.
• Proven experience collaborating with internal teams and partnering with clients.
• Deep knowledge and skills in visual design, UI and UX design, and typography.
• Fluency in current industry design and prototyping tools.
• Strong strategic thinking with awareness of the project lifecycle, necessary timelines, business challenges, and team communication.
• Strong presentation skills to communicate ideas and build alignment with senior leadership.
• An understanding of how to art direct and design within visual and motion identity systems.

Nice-to-haves

• A curious student of emerging technologies that applies and drives innovation in the work you lead and create.
• Experience in brand or motion studios.