Tipalti - Plano, TX
posted 6 months ago
As an Associate Customer Onboarding Manager at Tipalti, you will play a crucial role in leading implementation projects for our rapidly growing SaaS-based Accounts Payable automation solution and global payments solution. This position requires a self-motivated individual who is proactive in understanding customer needs and experienced in guiding customers through the implementation of Tipalti's innovative SaaS products. You will be responsible for ensuring a seamless experience for our customers, delivering exceptional service, and becoming a trusted advisor throughout their journey with Tipalti. In this role, you will guide customers through the technical integration process, providing expert problem-solving assistance and overseeing project timelines, tasks, and development efforts. Your contributions will not only help keep customers on track but also exceed their expectations. Additionally, you will contribute to the internal knowledge base by capturing lessons learned and empowering your colleagues. This position is ideal for someone who thrives in a fast-paced, deadline-driven start-up environment and is passionate about customer service and proactively identifying solutions. Tipalti is one of the world's fastest-growing fintech companies, and we pride ourselves on our collaborative culture, the quality of our product, and the capabilities of our people. With a well-funded, late-stage start-up backed by high-profile investors, we are committed to modernizing the entire payables operation for finance professionals. Join us and be part of a team that is dedicated to making an impact and driving innovation in the financial operations cycle.