Ensono - Chicago, IL
posted 2 months ago
The Associate Data Center Analyst at Ensono is a critical role within the Data Center Operations team, responsible for ensuring the smooth operation of various mainframe environments, including MVS, ZOS, VM, and VSE. This position involves system monitoring, production batch monitoring, and workload throughput management, as well as handling batch and system task abend recovery for both internal and external clients. The role requires working in a 12-hour shift pattern, specifically a 'quad' schedule that consists of three days on followed by three days off, and then four days on followed by four days off. This shift rotation includes both night and day shifts, with a 16-week rotation from the front half to the back half of the week. Additionally, the position requires working on weekends and holidays as per the shift schedule, which is essential for maintaining operational continuity. The Associate Data Center Analyst will monitor multiple mainframe Logical Partitions (LPARs) for exceptions or failures and escalate issues to the appropriate resources as necessary. The role also involves monitoring mainframe batch schedules for critical paths, abends, or special requests, and performing Initial Program Loads (IPLs) as requested. The analyst will assist with disaster recovery activities when needed and ensure that all events or incidents that may impact service levels are properly escalated. Additional duties may be assigned by Operations management, making this a dynamic and engaging role within the organization.